INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does it take for orders to be processed?

Once your order is placed, it typically takes 24-48 hours for processing. During peak times or sales, there might be a slight delay, but we always aim to dispatch your items as quickly as possible.

What payment methods do you accept?

We accept a variety of payment methods including credit/debit cards, PayPal, and bank transfers. For a complete list, please visit our Payment Methods page.

Can I return or exchange an item if I'm not satisfied?

Absolutely! Customer satisfaction is our priority. If you're not pleased with your purchase, you can return or exchange it within 30 days of receipt. Please refer to our Return Policy for more details.

How do I track my order once it's been shipped?

After your order has been dispatched, you'll receive a shipping confirmation email with a tracking number. Simply click on the link or enter the tracking number on the courier's website to track your package's journey.

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